Billing & Subscription
- Price of Upgrade
- Do you offer a payment plan?
- Do you offer a free trial or promotions?
- How to mail a payment
- Mailed Payment Inquiry
- What are the premium features available to me?
Account Info & Settings
- Can I transfer my account to another site?
- Account privacy
- Terms & Conditions
- Privacy Policy
- How do I change my location?
- Stop Email Notifications – Unsubscribe Me
Matching & Member Communication
- I'm not getting emails with Today's Matches
- Was my email delivered?
- I'm not getting replies to my emails
- Flirts - Explained
- Favorites - Explained
- My matches are the same gender as I am
Profile & Photos
- Greeting Text Guidelines
- Updating/Changing a Username
- How do I update my greeting?
- How do I view my own profile?
- Photo Guidelines: Tips and Rejection Reasons
- How do I hide my profile?
Safety & Suggestions
- Recommended Browsers
- Online Dating Safety Tips
- Dating Safety - Online and Offline
- Good Advice - Dating and Safety Tips
- Are you affiliated with uDate?
- Meeting in Person
Technical Issues
- Live Chat - Requirements
- How do I disable my pop-up blocker?
- How to change the font size
- Site is Timing Out
- Issues with the Chat Feature
- What's my browser version?